Enter product information, description, amenities, GPS location, photo gallery, unit details, cancellation policy
Self administration of SEO data (Meta Title, Description, Keywords)
Detailed descriptions of sights, beaches, national parks, ski resorts and the like.
Simple and fast overview of product availability in real time
Different types of availability (Allotment, Inquiry, Fix, Stop sale)
Enter availability per unit or facility
Detailed availability report
Price lists for all types of products
Possibility to enter all types of discounts, promotions, surcharges, fees (per unit or facility)
Possibility to copy the price list for several objects at once
Automatic adjustment of Saturdays when copying the price list for the next year
Different price lists depending on sales channels and partners
Predefined documents in the system translated into all relevant world languages
Request, Offer, Payment request, Payment reminder, Booking confirmation, Travel contract, Payment received, Supplier announcement, Voucher, Pre-stay letter, Rooming lists
Send documents from the system with one click
Automatic sending of documents
Easily search and update reservations
Multiple reservation status with regard to business processes (Active, Canceled, Offer, Request, Processing, Reservation)
Multiple types of notes on the reservation and documents (Internal notes, notes for customers, notes for suppliers)
Tracking and automatic payment entry
Entering and tracking payments to suppliers
Automatic joint SEPA orders
Defining different payment models
Preparation of all types of invoices (advance invoices, regular invoices, invoices under the special taxation procedure, invoices with calculation for renters)
Creating payment links, QR code, 2D barcode
Daily insight into sales results using DASHBOARD
Detailed report of reservations and invoices (Booking status, Financial report)
Ability to export Reservations, invoices, reports to Excel
Possibility to import reservations, price lists via Excel
Monitoring profitability by employee, department, branch, partner, package, project or sales channel
Fully responsive mobile optimized backoffice tool
Intuitive booking process, desktop and mobile coverage
Advanced search engine with advanced search filters
Easy management of online offers directly from the MARS system
Tagging and displaying different categories of offers
Automatic highlighting of promotions and discounts on the website from the price list
Interactive object map display and booking
Automatic sending of reservations and payments to the MARS system
Automatic sending of documents to customers
Using different Payment Gateways
Export customer contacts for use with email marketing systems such as MailChimp, iContact, and Vertical Response.
Full integration with Google Analytics or other third-party analytics packages
Product sharing capability across popular social media networks
Fast and intuitive Calculation
Automatic creation and sending of offers
Automatic creation and sending of itineraries
Monitoring and recapitulation of sales per package
Cost management of each tour or package
Final calculation of tours / packages with one click
Automatic creation of price lists for package online sales from the calculation
Free connection to all relevant world booking portals
Management of the entire offer in one place
Synchronization of price lists, availability and reservations in real time
Automatic e-mail notification each time you make or change a reservation
Ability to sync calendars via iCal
Partner / Agent reservation creation and access to all its offers
Possibility of different margins and commissions depending on the agent or partner
Quick and easy allocation of actions and benefits
Simple and accurate monitoring of partners and agents turnover and profitability
Suppliers can View and access all of their bookings
Suppliers can enter and update availability for their facilities and units
Connecting to accounting systems
Connecting with suppliers
Connect to Document systems
Connecting to E-invoice
Behind NeoLab proudly stands 15 years of experience in tourism. Our clients guarantee the best user experience with our dedicated support team. We treat each client personally and fulfill even the most demanding tasks. We are aware of the fact that good support is a necessary segment for your business growth.
"We made a decision to modernize our online platform and switch to a new booking system - new reservation system. We finally found an adequate solution for tour operator software that would meet our needs.
We are extremely pleased to have found the NeoLab team and their reservation system MARS. We accelerated all business processes and integrated all necessary online services in one software package. The support and level of service offered by the NeoLab team is superb - for every recommendation."
"The collaboration with the NeoLab team has been very professional from the very beginning.
We are completely satisfied with the quality of their solutions, the MARS reservation system and the business support provided.
We have successfully modernized and improved our business using modern online ecommerce solutions.
We have covered all our needs from hotel business, private accommodation, travel to transfers and air travel. In short, the MARS system fully meets the needs of tour operators such as our agency."
"For a long time we have been looking for a quality IT solution dedicated to our booking operations and we quickly realized that NeoLab has the right solution for our needs.
Since the beginning of the use of the MARS reservation system, we have modernized almost all business segments and introduced direct online sales of our services.
As one of the leading agencies specializing in cruises along the Croatian coast, it was important for us to start working with a professional team with many years of experience in tourism, which greatly facilitated the achievement of our goals. We are very pleased with the quality and support of the entire NeoLab team. "
"The decision to start a business was followed by a decision on which system to use for our wide range of services.
As a tour operator, we had to have all the advanced capabilities of modern software and automate all our work processes to the maximum. In that we found a quality partner and a top software solution. We were able to automate all processes from scanning and automatic entry of incoming invoices to merging with our bookkeeping program.
We rounded off the business by creating online sales that met even our most advanced requirements. Really all praise for the NeoLab team."
"Together with NeoLab, we managed to achieve our goal - to modernize our online platform for booking villas.
The goals set on our part were very high and NeoLab proved to be one of the best partners in the realization of the project.
We were extremely satisfied with the level of expertise, the quality of the complete reservation system, the support and the speed of the final product.
NeoLab team is definitely for every recommendation!"
"We are very satisfied with the MARS ERP reservation system and the quality of support we receive for all our needs.
Using the MARS system, we monitor our complete business, we have automated most of the actions that we previously had to do manually. Tracking of reservations, payments, withdrawals, availability status, price lists and invoices is very intuitive in the MARS system.
We have been looking for a tool that would suit us and cover all our needs, so we are happy to recommend MARS to other users."
"We needed a reliable partner do deliver a speciffic software solution for our touris agency operations.
Our primary goal was to improve all our agency operations, redesign our eCommerce web site and imporve our online sales.
With NeoLab we successfully replaced our old solution, NeoLab improved and automated our agency workflow. NeoLab has successfully implemented regulatory changes on the Serbian market.
MARS reservation system is exactly the reservation system we were looking for and NeoLab is the right partner for our needs.
Many thanks to them for all the effort, support and quality they provide us - for every praise."
"Our online sales used the old e-commerce solution and we could no longer rely on it (partial solution), so we started looking for a better software solution - the best possible tool for online travel agency.
With the transition, we automated all our internal processes, improved and modernized our online business.
MARS reservation system for tourist agencies proved to be a great solution for our case.
We are grateful to the NeoLab team for their work and support."
"After a short search for a software system and channel manager that would meet our needs, we are very satisfied with the NeoLab team and its solutions.
We successfully improved and automated our operations, introduced online payment and generally improved all segments that were important to us.
We are grateful to the NeoLab team for their help and support."
Successfully strengthen your business and make higher bookings. Feel free to contact us for your next project.Get in touch